The Care Quality Commission

Archived: Barclay Street

148 Barclay Street, Leicester, Leicestershire, LE3 0JB (0116) 255 5005

Provided and run by:
Chartwell Care plc

Important: The provider of this service changed. See new profile

All Inspections

19 April 2012

During a routine inspection

Some people living at Barclay Street had limited communication and were unable to answer direct questions about some of the essential standards we reviewed. We did speak with two people and asked some questions. They told us they liked the home. One person said they were trying to be independent and were seen vacuuming and tidying their bedroom.

We observed staff interacting with people in a professional, positive and respectful way. Staff involved people and offered people choices about their care, treatment and support provided.

One person was receiving support with their dietary needs and seen choosing healthy menu choices from cookery books. They planned the shopping list with support from staff. They had a reward chart for their weight progress. We saw staff were encouraging and supportive in helping the person meet their goals.