Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Manston Surgery on 27 April 2016. We also visited the branch site in Scholes as part of our inspection. The overall rating for the practice was good. However; we rated the practice as requires improvement for providing safe care The full comprehensive report on the inspection can be found by selecting the ‘all reports’ link for Manston Surgery on our website at www.cqc.org.uk.
This inspection was an announced focused inspection carried out on 9 March 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the issues that we identified in our previous inspection on 27 April 2016. This report covers our findings in relation to those requirements.
The practice has now met the legal requirements in the key question of safe and is now rated as good.
Our key findings were as follows:
- The practice had comprehensive Standard Operating Procedures in place to support the staff working within the dispensary at the Scholes branch site.
- The practice had a Standard Operating Procedure to cover the management of controlled drugs.
- There was a system in place to routinely check stock medicines were within expiry date and fit for use. This was supported by a Standard Operating Procedure to govern the activity.
- The practice had implemented a system to record near misses (a record of errors that had been identified and corrected before medicines had left the dispensary).
- The practice had a system in place to record and investigate incidents. We saw minutes of meetings where these had been discussed.
- There was a system in place to manage medicines safety alerts.
- The practice had a documented record of when checks were carried out on the oxygen and defibrillator.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice