• Dentist
  • Dentist

Oak House Dental Practice

13 St. George's Road, Truro, Cornwall, TR1 3JE (01872) 222922

Provided and run by:
Dr. Andrew Ridout

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 28 July 2026.

We found the practice had met regulations.

The practice had systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

The practice is in Truro, Cornwall and provides private dental care and treatment for adults and children.

There was step-free access via a portable ramp to the practice and car parking spaces were available, including dedicated parking for disabled people, near the practice.

The practice had 2 treatment rooms. At the time of our inspection, there was a total of 5 staff, of which there was 1 dentist, 2 dental nurses, 1 dental therapist and a receptionist. We gathered feedback from staff and spoke to a range of staff during our inspection.

 

2 July 2012

During a routine inspection

During our inspection we talked to two people who were attending the dental practice for treatment or examination. We also spoke with the receptionist, the practice dentist and one dental nurse.

People told us that the reception staff were friendly and polite and that it was easy to get appointments.

One person told us that the practice is 'very good, great'. We were told that the dentist explained treatment options. One person told us that they were a very nervous patient, and explained that the dentist put him at ease, through clear explanation of treatment.

One person told us that 'they are well pleased with everything, very impressed'. We were told that the dentist had a person centred approach. One comment included 'well explained and in a nice manner'.

People we spoke to told us that if they had a complaint or concern they would raise it directly with the receptionist or the dentist.

Both people told us that the treatment costs could be managed through personal dental plans. One person told us that they were very impressed with the payment scheme.