Archived: Ford Road Dental Surgery - Clacton-on-Sea

They were both very complimentary about the service and treatment they had received at Ford Road Dental Practice and would recommend the practice to family and friends. Comments included: "I have been going there for years, they are all very friendly and helpful; they provide an excellent service' and "All the staff are very friendly and professional, they take great care of me."

They told us they were always provided with information about their treatment in a way that they could understand and this included treatment options and related costs. They felt very involved in their treatment.

We found that the surgery was clean and tidy and that staff understood the cleaning procedures to be followed. We saw that there were effective systems in place to reduce the risk and spread of cross infection.

We found that the staff were appropriately trained to meet the needs of people using the service.

The provider did not have effective systems in place to fully review and monitor the quality of the service provided.