Updated 15 September 2025
Date of assessment 30 September to 18 November 2025.
Mayfield Road is a care home for people with learning disabilities. The service provides support to 12 people.
We undertook this assessment in response to concerns about the service in relation to safeguarding concerns as well as managerial oversight.
Updated 15 September 2025
People and their relatives gave mixed feedback about whether they felt they were safe using the service. People gave mixed feedback about the quality of care provided. One relative told us staff were “Unable to support our loved one adequately.”
People’s relatives told us they found the lack of permanent leadership in the home had created problems. One relative told us they “Would like more information and communication regarding the management issue.”
People and their relatives did not always feel they could speak up and that their voice would be heard.