Updated 13 September 2023
We undertook a follow up focused inspection of Acorn Dental Care on 10 August 2023. This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist dental advisor.
We had previously undertaken a comprehensive inspection of Acorn Dental Care on 20 March 2023 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions.
We found the registered provider was not providing safe and well-led care and was in breach of regulations 17, 18 and 19 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Acorn Dental Care on our website www.cqc.org.uk.
When 1 or more of the 5 questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement were required.
As part of this inspection, we asked:
• Is it safe?
• Is it well-led?
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations. The provider had made improvements in relation to the regulatory breach we found at our inspection on 20 March 2023
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations. The provider had made improvements in relation to the regulatory breach we found at our inspection on 20 March 2023
Background
Acorn Dental Care is in Maidenhead and provides private dental care and treatment for adults and children.
There is step free access to the practice, at the rear of the building, for wheelchair users and those with pushchairs.
Car parking spaces, including dedicated parking for disabled people, are available at the rear of the practice.
The practice has made reasonable adjustments to support patients with access requirements.
The dental team includes 4 dentists, 4 dental nurses, 1 dental hygienist and 1 receptionist who is also the practice administrator.
The practice has 3 treatment rooms.
During the inspection we spoke with 1 dentist and 1 receptionist.
We looked at practice policies, procedures and other records to assess how the service is managed.
The practice is open:
- Monday to Friday 8am – 5pm