The Care Quality Commission
  • Dentist
  • Dentist

Mydentist - Cross Street - Wigan Also known as mydentist

2 Cross Street, Hindley, Wigan, Greater Manchester, WN2 3AT (01942) 200600

Provided and run by:
Alemdent Limited

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 12 October 2026.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Mydentist - Cross Street - Wigan is part of Mydentist, a dental group provider. The practice is in Wigan and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available near the practice.

The practice had 6 treatment rooms. At the time of our inspection, there was a total of 23 staff. We gathered feedback from staff and spoke to a range of staff during our inspection, including 4 dentists, 2 dental nurses, 1 receptionist, the practice manager and a regulatory compliance officer.

 

11 November 2013

During a routine inspection

During this inspection we visited Alemdent Limited Dental Practice and spoke with the practice manager; two dentists; two dental nurses; a receptionist and eight patients.

Patients told us they were given information about their treatment options and costs and confirmed they understood what to expect before consenting to treatment. Comments received from patients included: 'My dentist has always treated me respectfully'; 'I have always understood any costs and treatment options have been thoroughly explained to me'; 'My consent has always been obtained before treatment has commenced' and 'The dentist I see is fantastic and all the staff who work here are friendly and professional.'

Patients spoken with during our visit were complimentary of the standard of care and treatment they had received and confirmed their privacy and dignity was respected. Comments received included: 'I have been a patient of Dr Saunders for many years and I've always been impressed with the standard of care and treatment provided'; 'I'm more than happy with the service I've received. I'd rate the practice as ten out of ten'; 'I have been coming to this practice for twenty years and drive a fair distance to come here as the level of care I receive is excellent' and 'Everything is spotlessly clean. I have confidence in my dentist and I've never had any need to complain about any aspect of the treatment I've received".