Background to this inspection
Updated
22 June 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the practice was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
Further to the outcome of a previous inspection, carried out in March 2016, we carried out an announced focused inspection relating to the safe and well led provision of services on 11 May 2016. The inspection was carried out by a CQC inspector
During the inspection, we spoke with the practice owner the practice manager and reviewed policies, procedures and other documents.
To get to the heart of patients’ experiences of care and treatment, we asked the following questions:
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Is it safe?
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Is it well-led?
These questions therefore formed the framework for the areas we looked at during this inspection.
Updated
22 June 2016
Further to the outcome of a previous inspection, carried out in March 2016, we carried out an announced focused inspection relating to the safe and well led provision of services on 11 May 2016 to ask the practice the following key questions;
Are services safe and well-led in relation to staff recruitment, infection control and staffing?
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
CQC inspected the practice on 17 March 2016 and asked the provider to make improvements regarding:
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Regulation 12 HSCA (RA) Regulations 2014 Safe care and treatment
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Regulation 18 HSCA (RA) Regulations 2014 Staffing
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Regulation 19 HSCA (RA) Regulations 2014 Fit and Proper Persons employed
We checked these areas as part of this focused inspection and found these had been resolved.
Avenue House Dental Practice is a dental practice providing private treatment for both adults and children.
The practice is situated in Lymington town centre. The practice has five dental treatment rooms, of which four are in use, and a separate decontamination room used for cleaning, sterilising and packing dental instruments. The practice is based on the ground and first floor of a former detached domestic dwelling. The ground floor is fully accessible to wheelchair users, prams and people with limited mobility
The practice employs three dentists, one hygienist, three dental nurses of which one is a trainee, one receptionist and a practice manager. The practice’s opening hours are 9am to 1pm and 2pm to 5.30pm Monday to Friday. There are arrangements in place to ensure patients receive urgent medical assistance when the practice is closed. This is provided by an out-of-hours service run by a number of local dentists who operate an on-call system.
The practice manager is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
The inspection was carried out by a CQC inspector.
Our key findings were:
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Infection control procedures followed published guidance under the Health and Social Care Act 2008.
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Staff recruitment files contained essential information in relation to Regulation 19, Schedule 3 of Health & Social Care Act 2008 (Regulated Activities) Regulations 2015.
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Staff had received appraisals and training appropriate to their roles.