Denticheck Newark

Updated 20 October 2025

We carried out a hybrid inspection on 10 December 2025. The inspector visited the practice, and the dental adviser joined the inspection remotely via a video call. Prior to our visit we undertook a detailed review of the practice audits, service and maintenance records and other relevant documents not checked onsite. The dental adviser was present remotely when we visually inspected the premises.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance; however, we identified some additional training needs. These include awareness of British Society of Periodontology guidance, record keeping standards, and obtaining consent.

They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Denticheck Newark is part of Rodericks Dental Partners, a dental group provider. The practice is in Newark, Nottinghamshire and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 4 treatment rooms. At the time of our inspection, there was a total of 12 staff, of which there were 4 dentists, 5 dental nurses (of whom 3 were trainees), 1 dental hygienist, 1 receptionist and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 3 dentists, 1 dental nurse, the dental hygienist and the receptionist. The practice manager was not in practice on the day of the inspection. The team was supported during the day by the head of clinical compliance and a group compliance manager.

Updated 20 October 2025

Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received ‘positive’ direct feedback from 5 patients.

We reviewed recent patient feedback collected by the practice, comments included: “Reception staff were very professional, helpful and friendly.” “Prompt appointments.” “Staff are very friendly, and they put you at ease.” “The practice is clean, and the dentists are gentle.” “Great experience. “All staff are so helpful and considerate.”

Patient feedback results from November 2025 showed 41 responses and all gave a 5-star rating and a positive written review.

Patients commented positively about the standards of cleanliness.

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

Patients said when they were prescribed medicines, sufficient information was given.

Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.