The Care Quality Commission

Archived: Fairfield Dental Practice

6a Rimswell Parade, Fairfield, Stockton On Tees, County Durham, TS19 7LB (01642) 581688

Provided and run by:
The Fairfield Dental Practice Partnership

Important: The partners registered to provide this service have changed. See new profile

All Inspections

24 October 2013

During a routine inspection

We found that people were treated by courteous staff. We saw that information about their treatment options and costs was on display in the reception. The four patients we spoke with told us they found the staff to be extremely helpful and the dentist delivered a good service. Patients said they felt comfortable raising concerns and asking for full explanations around treatment options. We saw that patients were regularly consulted about their satisfaction with the service and the findings from surveys were displayed in the waiting room.

Patients said, 'She is the best dentist I have ever seen. She really takes time to explain what is happening at every stage of the treatment,' and 'I feel the treatment offered is good and the dentists are very pleasant.'

Records held by the practice showed that people's treatment considered relevant medical history and showed that in-depth screening and checks were carried out during consultations.

The practice had procedures to ensure that the risk of cross contamination and infection were managed and minimised and that equipment was sterilised, stored appropriately and used within the specified timescales.

When we looked at the recruitment process, we found that staff were recruited appropriately and that pre-employment checks had been carried out. The practice had an effective monitoring system in place, which ensured the service always operated safely and in line with expectations for dental services.