Loddon Bridge Road Dental Practice

We had previously undertaken an on-site inspection on 16 July 2025 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions.

We found the registered provider was not providing well-led care and was in breach of Regulations 17, 18 and 19 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

We undertook a follow up on-site inspection on 9 March 2026.

This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.

We found the practice had met regulations.

The practice had clear and effective processes for managing risks and issues.

Systems and processes were embedded among staff.

The practice is in Reading and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available near the practice.

The practice had 5 treatment rooms.

We spoke with the principal dentist, practice manager, senior nurse, head nurse, and a receptionist.

We carried out this unannounced on-site inspection on 16 July 2025.

We found the practice had not met all regulations.

Patients’ care and treatment was provided in line with current guidance.

Patients’ consent to care and treatment was obtained in line with legislation and guidance.

Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.

There was a lack of effective leadership, and not all risks associated with undertaking of regulated activities had been suitably identified and mitigated.

Recruitment checks had not been carried out, in accordance with relevant legislation to help them employ suitable staff.

The management of the availability of emergency equipment and medicines required improvement to ensure national guidance was followed.

Infection control procedures did not follow published guidance.

The practice did not have effective systems to review and investigate incidents and accidents.

The practice is in Reading and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available near the practice.

The practice had 5 treatment rooms.

At the time of our inspection, there was a total of 27 staff, of which there were 7 dentists, an implantologist, an oral surgeon, 6 dental nurses, 7 student dental nurses, 1 dental hygiene therapist, 1 dental hygienist, 2 receptionists and the practice manager.

We spoke with a range of staff during our inspection, including 2 dentists, 1 dental nurse, 1 student dental nurse, 1 dental hygiene therapist, 2 receptionists and the practice manager.

The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.

The provider was not complying with 3 regulations.

Full details of the regulations the provider was not meeting are within the inspection findings below.

We have asked the provider for an action plan in response to the concerns found at this inspection.