Updated 2 November 2021
We undertook a follow up desk-based inspection of ICE Hospital and Postgraduate Training Centre on 16 September 2021. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector.
We undertook a comprehensive inspection of ICE Hospital and Postgraduate Training Centre on 11 February 2020 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for ICE Hospital and Postgraduate Training Centre on our website www.cqc.org.uk.
As part of this inspection we asked:
• Is it well-led?
When one or more of the five questions are not met, we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 11 February 2020.
Background
ICE Hospital and Postgraduate Training Centre is in Manchester and provides private dental care and treatment for adults. Treatments include dental implants and treatment under conscious sedation. They also provide postgraduate training to dentists.
There is level access to the premises for people who use wheelchairs and those with pushchairs. The service has a car park with dedicated parking for people with disabilities.
The practice is owned by a company and as a condition of registration must have a person registered with the CQC as the registered manager. Registered managers have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run. The registered manager at ICE Hospital and Postgraduate Training Centre is one of the directors.
During the inspection we spoke with one dental nurse and the business manager. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Monday to Friday from 9:00am to 5:30pm
Our key findings were:
- Improvements had been made to the processes for managing the risks associated with fire and the use of radiation.
- Improvements had been made to the process for ensuring staff were up to date with their training requirements and the recruitment process.