Updated 5 July 2021
We undertook a follow up focused inspection of Queenborough Dental Clinic on 25 May 2021. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector.
We undertook a comprehensive inspection of Queenborough Dental Clinic on 12 February 2020 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Queenborough Dental Clinic on our website www.cqc.org.uk.
As part of this inspection we asked:
• Is it well-led?
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 25 May 2021
Background
Queenborough Dental Clinic is in Queenborough and provides private treatment for adults and children.
There is level access for people who use wheelchairs and those with pushchairs. Car parking spaces, including some for blue badge holders, are available near the practice.
The dental team includes a dentist, a dental nurse, a dental hygienist, a clinical dental technician and a receptionist. The practice has one treatment room.
The practice is owned by an individual who is the clinical dental technician there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
During the inspection we spoke with the dental nurse, and receptionist. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
- Monday 8.45am to 12.45pm
- Tuesday - Closed
- Wednesday 8.45an to 8pm
- Thursday 8.45am to 12.45pm
- Friday 1.30pm to 5.30pm
Our key findings were:
- The provider had staff recruitment procedures which reflected current legislation.
- The provider had information governance arrangements.