Updated 14 January 2020
We undertook a follow up desk-based inspection of Inglemire Dental Surgery on 11 December 2019. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector.
We undertook a comprehensive inspection of Inglemire Dental Surgery on 29 August 2019 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Inglemire Dental Surgery on our website www.cqc.org.uk.
As part of this inspection we asked:
• Is it well-led?
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 29 August 2019.
Background
Inglemire Dental Surgery is in Hull and provides NHS and private treatment to adults and children.
There is level access via a portable ramp for people who use wheelchairs and those with pushchairs. Car parking spaces are available near the practice.
The dental team includes two dentists, six dental nurses, two receptionists and a practice manager. The practice has two treatment rooms.
The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
The practice is open:
Monday, Thursday and Friday from 9:00am to 5:00pm
Tuesday from 9:00am to 7:00pm
Wednesday from 9:00am to 3:00pm
We were sent records about how the service is managed and how improvements had been made to systems and processes to ensure compliance with the regulations.
Our key findings were:
- Improvements had been made to the recruitment procedure.
- Improvements had been made to the system for monitoring staff training.