The Care Quality Commission

Archived: The London Road Dental Practice - Sheffield

240-242 London Road, Sheffield, South Yorkshire, S2 4LW (01204) 799799

Provided and run by:
The London Road Dental Practice Partnership

Important: The partners registered to provide this service have changed. See new profile

All Inspections

24 October 2012

During a routine inspection

We spoke privately with four people who were attending the practice for check ups or treatment. All four people told us that they were "pleased" and "satisfied" with all aspects of the service. They told us that staff were "accommodating" and "professional." People told us they had "no reason to complain."

All four people that we spoke with said that the dentist they saw was approachable and friendly. People told us that the dentists always explained what they found during their examination and what treatment options were available so they were able to make an informed decision."

Everyone commented on the cleanliness of the practice. They said they regularly saw staff making sure that the surgery was clean, tidy and hygienic. We found people received care and treatment in a clean environment with infection control measures in place to minimise the risk of infection.

The provider had a satisfactory recruitment and selection procedure in place to ensure that staff were appropriately employed.

The provider had an appropriate system in place for gathering, recording and evaluating information about the quality and safety of care the service provides. People who used the service and their representatives were asked for their views about their care and treatment.