The Care Quality Commission
  • Hospital
  • Independent hospital

The Bromsgrove Clinic

Overall: Good read more about inspection ratings

27 New Road, Bromsgrove, Worcestershire, B60 2JL (01527) 578001

Provided and run by:
Droitwich Knee Clinic Ltd

Important: This service was previously registered at a different address - see old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about The Bromsgrove Clinic on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about The Bromsgrove Clinic, you can give feedback on this service.

16 May 2022

During a routine inspection

  • The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risks and managed medicines and safety incidents well, learning lessons from them. Staff assessed risks to patients, acted on them and kept good care records.
  • Staff provided good care and treatment. Staff assessed patients’ pain levels and developed appropriate treatment plans to relieve pain. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients, advised them on how to lead healthier lives, supported them to make decisions about their care, and had access to good information.
  • Staff respected and valued patients as individuals. They treated patients with compassion and kindness, respected their privacy and dignity, and helped them understand their conditions. Staff empowered patients, families, and carers as partners in care, practically and emotionally, offering an exceptional and distinctive service.
  • The service planned care to meet the needs of local people, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for treatment.
  • Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients and the community to plan and manage services and all staff were committed to improving services continually.