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Inspection report

Date of Inspection: 5 April 2012
Date of Publication: 30 May 2012
Inspection Report published 30 May 2012 PDF

Overview

Inspection carried out on 5 April 2012

During a routine inspection

We spoke with a number of people using the service who told us the dentist was kind and explained things well.

One person said he came here on recommendation many years ago after a bad experience elsewhere; he was very pleased with the service and would �travel 500 miles to see this dentist�

Another said the dentist was always gentle and applied �something soothing� on her gums before injecting local anaesthetic, which helped her cope with her needle phobia.

Although people had positive experiences of care and treatments, we found some concerns, especially in relation to infection control and medicines management.