Updated 8 August 2023
We undertook a follow up focused inspection of Conduit Dental Centre on 17 July 2023. This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist dental advisor. We had previously undertaken a comprehensive inspection of Conduit Dental Centre on 28 April 2023 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Conduit Dental Centre dental practice on our website www.cqc.org.uk.
When 1 or more of the 5 questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
As part of this inspection, we asked:
- Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 28 April 2023.
Background
Conduit Dental Centre is part of Execudent Limited, a group dental provider.
The practice is in the London Borough of Camden and provides NHS and private dental care and treatment for adults and children.
There is step free access to the practice for people who use wheelchairs and those with pushchairs. The practice has made reasonable adjustments to support patients with access requirements.
The dental team includes 3 dentists, 2 dental nurses, and 1 trainee dental nurse. The clinical team are supported by the practice manager who covers reception duties. The practice has 3 treatment rooms.
During the inspection we spoke with 1 dentist, 1 dental nurse, and the practice manager. We looked at practice policies, procedures, and other records to assess how the service is managed.
The practice is open between 9am and 6pm on Mondays to Thursdays, and between 9am and 1.30pm on Fridays.