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Wellesley Road Care Home Good

Inspection Summary


Overall summary & rating

Good

Updated 3 August 2021

About the service

Wellesley Road Care Home is a residential care home providing personal and nursing care to 57 people aged 65 and over at the time of the inspection. The service can support up to 60 people in one purpose-built property which is divided into six units, each with separate communal facilities.

People’s experience of using this service and what we found

People and family members told us they felt the home was safe. The home had procedures in place to ensure people were safe from abuse or harm. Staff members understood their roles and responsibilities in ensuring people were safe.

People’s medicines were stored and administered safely. Staff administering medicines had received appropriate training and assessments of their competency.

The home had carried out regular risk assessments of people, premises and care practice. These had been regularly reviewed and updated when there was any change. The home followed current best practice guidance in ensuring people were safe from the risk of infection.

Staff were recruited in a safe way. Appropriate checks, including checks of references and criminal records had been carried out prior to appointment.

The home’s policies and procedures were regularly updated and reflected best practice and current guidance for care homes. Regular quality assurance monitoring had been carried out and actions had been taken to address any concerns. Although there were some gaps in weekly medicines monitoring records, daily monitoring of medicines ensured errors were immediately identified and acted upon,

People and their family members had been asked for their opinions about the care provided at the home. Regular staff meetings had taken place. Staff spoke positively about their roles in supporting people. Staff were generally supportive of the management, but some felt that team work and information could be improved.

The provider acted immediately to address issues raised at inspection.

The registered manager had worked in partnership with other professionals to ensure people received the care and support they required.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was Good (Report published 27 January 2018).

Why we inspected

This was a focused inspection carried out due to the length of time since the previous comprehensive inspection of the service.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 3 August 2021

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 3 August 2021

Caring

Good

Updated 3 August 2021

Responsive

Good

Updated 3 August 2021

Well-led

Good

Updated 3 August 2021

The service was well-led.

Details are in our well-Led findings below.