Smile 360 Dental Practice

Updated 2 January 2026

We carried out this announced, on-site inspection on 4 February 2026.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Smile 360 Dental Practice is in the London Borough of Harrow and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 3 treatment rooms. At the time of our inspection, there was a total of 20 staff, of which there were 6 dentists including 1 foundation dentist, 6 dental nurses, 1 dental hygienist, 5 receptionists and 2 administrators. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 2 dental nurses, and 2 administrators.

Updated 2 January 2026

On the day of our inspection, we saw online patient feedback from patients. Patient feedback provided a positive view of the dental team and care provided by the practice.

Patients described staff as “welcoming”, “kind and helpful” and “professional”.

Much of the feedback was from patients who had been referred urgently to the practice from 111. The service was described as “wonderful”, “accommodating” and patients stated their pain was treated quickly and efficiently.

Patients commented positively about the standards of cleanliness.

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

Patients said when they were prescribed medicines, sufficient information was given.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.