• Care Home
  • Care home

Blackrod House

Overall: Good read more about inspection ratings

Chorley Road, Blackrod, Bolton, Lancashire, BL6 5JS (01204) 690287

Provided and run by:
Blackrod House Limited

Important: The provider of this service changed - see old profile

Latest inspection summary

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Background to this inspection

Updated 14 June 2023

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

As part of this inspection, we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The inspection was carried out by an inspector and an Expert by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.

Service and service type

Blackrod House is a ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Blackrod House is a care home without nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations. At the time of our inspection there was a registered manager in post.

Notice of inspection

The inspection was unannounced. Inspection activity started on 24 May 2023 and ended on 25 May 2023 by which time we had received and reviewed evidence provided during and after our visit to the home. We visited Blackrod House on 24 May 2023. This inspection was prompted by a review of the information we held about this service.

What we did before the inspection

Prior to the inspection we reviewed information and evidence we already held about the home, which had been collected via our ongoing monitoring of care services. This included notifications sent to us by the home. Notifications are changes, events or incidents that the provider is legally obliged to send to us without delay. We also asked for feedback from the local authority and professionals who work with the service. We used the information the provider sent us in the provider information return (PIR). This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make. We used all of this information to plan our inspection.

During the inspection

We spoke with 8 people about the home and care provided. We also spoke with 5 members of staff, which included the registered manager, deputy manager and 3 care assistants.

We reviewed a range of records and other documentation. This included 3 people’s care records, risk assessments, safety records, supplementary charts, audit and governance information. We also looked at medicines and associated records for 4 people.

After the inspection

We reviewed additional evidence from the provider. This included training information, staff competency checks and compliance records.

Overall inspection

Good

Updated 14 June 2023

About the service

Blackrod House is residential care home located in Blackrod, Bolton and is operated by Blackrod House Limited. The home can support up to 30 people. At the time of inspection 27 people were living at the home, although 1 was currently in hospital.

People’s experience of using this service and what we found

People felt safe living at Blackrod House and spoke positively about the care and support they received. Staff had received training in safeguarding and knew how to identify and report concerns. Accidents, incidents and falls were documented and reviewed to identify any patterns and trends and consider any lessons learned. Medicines were managed safely by staff who received training and had their competency assessed. People had received their medicines on time and as prescribed. The home was clean, with effective cleaning and infection control processes in place.

People and staff told us the home was well run and a nice place to live and work. People’s views were sought through regular meetings and questionnaires. Staff were kept up to date through team meetings and daily handovers. The home used a range of systems and processes to monitor the quality and effectiveness of the service provided. Actions plans were used to drive improvements where necessary.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for the service was good (published 20 December 2017).

Why we inspected

This inspection was prompted by a review of the information we held about this service.

We undertook this focused inspection to assess whether the current rating of good was still accurate. This report only covers our findings in relation to the Key Questions Safe and Well-led, as these were the only Key Questions inspected.

For those key questions not inspected, we used the ratings awarded at the last comprehensive inspection to calculate the overall rating. The overall rating for the service has remained good. This is based on the findings at this inspection.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Blackrod House on our website at www.cqc.org.uk.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.