Updated 9 February 2017
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection of this practice on 11 October 2016. We set a requirement in relation to safe care and treatment. The practice sent in an action plan informing us about what they would do to meet legal requirements in relation to the following;
- The systems and processes to address risk were not robust enough to ensure patients were kept safe. The practice must comply with relevant Patient Safety Alerts issued from the Medicines and Healthcare products Regulatory Agency and through the Central Alerting System.
During the initial inspection we also found areas where improvements should be made:
- Develop a system to proactively identify carers.
- Ensure annual reviews are completed for patients on the learning disability register.
- Improve access for routine appointments for patients.
- Ensure lessons learned from significant events are communicated widely throughout the practice.
- Proactively monitor required improvements to deliver better outcome for patients.
The practice told us these issues were addressed and have provided us with evidence to show they had taken the action to address the concerns.
We undertook a desk top review on 31 January 2017 to make a judgement about whether their actions had addressed the requirements.
The overall rating for the practice is good. You can read our previous report by selecting the ‘all reports' link for on our website at www.cqc.org.uk
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice