The Care Quality Commission
  • Dentist
  • Dentist

Auckland Cosmetic Dental Clinic

44 Cockton Hill Road, Bishop Auckland, County Durham, DL14 6AH (01388) 602459

Provided and run by:
Auckland Dental Practice Limited

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 27 August 2025.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

The practice is in Bishop Auckland and provides private dental care and treatment for adults and children.

The practice had 3 treatment rooms. At the time of our inspection, there was a total of 9 staff, of which there was 1 dentist, 4 dental nurses, 2 dental hygienists, 1 receptionist and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including the dentist, 2 dental nurses, 1 dental hygienists, 1 receptionist and the practice manager.

15 November 2012

During a routine inspection

People who used the service understood the care and treatment choices available to them. One person said, 'This dentist gives you options for treatment better than any other dentist I have had.'

People's needs were assessed and treatment was planned in line with their individual care plan. We saw staff were very friendly and polite, putting people at their ease and dentists described how they carried out an examination and treatment plan for each patient. We looked at the results of a patient satisfaction survey completed in February 2012. We found all patients rated the explanations of treatment given by dentists as 'good or 'very good.'

We saw there were safeguarding procedures in place and on-going training and support for staff to help keep them up-to-date with best practice. One patient we spoke with commented they felt, 'any of the staff would make sure that someone who was older or vulnerable was looked after.'

The practice was clean and well maintained with good procedures in place to prevent cross infection. People we spoke with were complimentary about the environment and how clean the surgery always was.

We saw staff at the practice were properly trained, worked to a professional code of conduct and kept their skills updated.

There were measures in place to make sure the quality of the service received by patients was maintained or improved. Patients were regularly asked their views and their responses were used to plan and make improvements.