The Care Quality Commission
  • Dentist
  • Dentist

Arden House Dental & Cosmetic Clinic

Arden House, 232 London Road, Charlton Kings, Cheltenham, Gloucestershire, GL52 6HW (01242) 512444

Provided and run by:
The Smile Team Limited

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 7 September 2026.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

The practice is in Cheltenham and provides private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 6 treatment rooms. At the time of our inspection, there was a total of 30 staff, of which there were 10 dentists, 10 dental nurses, 3 dental hygienists, 3 receptionists, 3 administrators and a business manager. We gathered feedback from staff and spoke to a range of staff during our inspection.

The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.

 

7 June 2013

During a routine inspection

We spoke with three people who used the practice. They made positive comments about the practice and the treatment they had received. One person described the practice as "absolutely brilliant". They told us that the staff were polite and respectful to them when they visited the practice. We found that people were able to give their views about the service they had received. People also told us how they had their dental treatment explained to them and records that we looked at showed this.

Staff had received appropriate training and professional development. Everyone we spoke to said that the practice environment was clean when they visited. We found that there were effective procedures in use for the decontamination of dental instruments. We also found that quality monitoring systems were in place that included seeking the views of people using the service.