The Care Quality Commission
  • Doctor
  • Independent doctor

Archived: Dr John Barretto - 45 Queen Anne Street

45 Queen Anne Street, London, W1G 9JF

Provided and run by:
Dr John Barretto

All Inspections

3 October 2012

During a routine inspection

We were unable to speak with people who use the service as no one had an appointment during our visit. Dr Barretto had arranged this so that he had time to discuss his service with us. We looked at feedback questionnaires that had been completed in the last three months. We also looked at letters of thanks that had been sent to Dr Barretto. Overall, people were satisfied with the care and treatment received.

People who use the service were given sufficient information and were involved in making decisions about their care. People who use the service reported Dr Barretto had understood their problem and that they understood their proposed treatment. People had described Dr Barretto as "reassuring". A medical history was taken for each person and there were procedures in place to deal with emergencies.

Whilst there were no safeguarding policies in place for protecting children or vulnerable adults, Dr Barretto was able to describe what action he would take. He was able to provide examples of action he had taken in the past. Staff received adequate training and supervision. There was evidence that Dr Barretto monitored the quality of his service by collecting feedback and responding to people's comments.