HQ

Ratings - Patient transport services

• Overall

  Requires improvement

• Safe

  Requires improvement

• Effective

  Requires improvement

• Caring

  Good

• Responsive

  Requires improvement

• Well-led

  Inadequate

Our view of the service

• Date of assessment: 10 & 11 September 2005
• This is the first inspection for this service.
• We rated the service as Requires Improvement

People's experience of this service

We reviewed feedback from people who had used the service, partner organisations and local NHS trusts. Positive feedback was given by those using the service, their relatives and staff at services where users were transported and handed over.