Updated 22 December 2023
We undertook a follow up desk-based review of Perfect Smile Dental-Becmead Avenue on 14 December 2023. This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who had remote access to a specialist dental advisor.
We had previously undertaken a comprehensive inspection of Perfect Smile Dental-Becmead Avenue on 4 August 2023 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Perfect Smile Dental-Becmead Avenue dental practice on our website www.cqc.org.uk.
When 1 or more of the 5 questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
- Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 4 August 2023.
Background
The provider has 3 practices and this report is about Perfect Smile Dental Becmead Avenue also known as Streatham Dental Care.
Perfect Smile Dental – Becmead Avenue is in the London Borough of Lambeth and provides NHS and private dental care and treatment for adults and children.
There is level access to the practice for people who use wheelchairs and those with pushchairs. Car parking spaces, including dedicated parking for disabled people, are available near the practice. The practice has made reasonable adjustments to support patients with specific needs.
The dental team includes 3 dentists, 2 dental nurses, 3 dental hygienists, 1 practice manager who is also the CQC registered manager and 1 receptionist. The practice has 4 treatment rooms.
During the review we spoke the practice manager. We looked at practice policies, procedures and other records to assess how the service is managed.
The practice is open:
Monday and Wednesday from 9am to 5.30pm
Tuesday from 9am to 7pm
Thursday from 8am to 6pm
Friday from 8am to 2pm
Alternate Saturdays from 9am to 1pm