Updated 22 September 2022
We undertook a follow up focused inspection of Salisbury House Dental Practice on 26 August 2022. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
We undertook a focused inspection of Salisbury House Dental Practice on 9 December 2021 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe and well-led care and was in breach of Regulation 12 and 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Salisbury House Dental Practice on our website www.cqc.org.uk.
When one or more of the five questions are not met, we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
• Is it safe?
• Is it well-led?
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 9 December 2021.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 9 December 2021.
Background
Salisbury House Dental Practice is in the London Borough of Hammersmith and Fulham and provides private dental care and treatment for adults and children.
The practice is located close to public transport links and car parking spaces are available near the practice.
The dental team includes one dentist, one specialist periodontist, one dental nurse, one hygienist and a receptionist/practice manager. The practice has two treatment rooms.
During the inspection we spoke with the dentist, the dental nurse, and the receptionist/practice manager. The practice was closed to patients on the day of our visit. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Monday to Wednesday from 9am to 6pm
Thursday from 9am to 7.30pm
Occasional Fridays from 9am to 1pm
There were areas where the provider could make improvements. They should:
- Implement audits for prescribing of antibiotic medicines taking into account the guidance provided by the College of General Dentistry.
- Take action to implement any recommendations in the practice's fire safety risk assessment and ensure ongoing fire safety management is effective.
- Take action to ensure that all clinical staff have adequate immunity for vaccine preventable infectious diseases.
- Implement practice protocols and procedures to ensure staff are up to date with their mandatory training and their continuing professional development.