The Care Quality Commission
  • Doctor
  • GP practice

Bearwood Medical Centre

Overall: Good read more about inspection ratings

Knights Road, Bournemouth, Dorset, BH11 9ST (01202) 593444

Provided and run by:
The Banks and Bearwood Medical Centre

Important: This service was previously registered at a different address - see old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Bearwood Medical Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Bearwood Medical Centre, you can give feedback on this service.

17 July 2019

During an annual regulatory review

We reviewed the information available to us about Bearwood Medical Centre on 17 July 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

13 April 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Bearwood Medical Centre on 13 April 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were assessed and well managed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
  • Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the duty of candour.

We saw areas of outstanding practice:

  • Two of the practices GPs with specific British Medical Acupuncture Society qualifications supported a number of patients in their pain management over a range of conditions.

  • The practice were the first practice in Dorset to run virtual specialist diabetes clinics in conjunction with their consultant diabetologist to support high risk patients.

  • In response to increased patient numbers from Middle Eastern backgrounds the practice appointed a GP who spoke Arabic fluently to help communicate more effectively with these patients.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice