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Purley Park Trust (DCA) (Unit 2) Good

This service was previously registered at a different address - see old profile

Reports


Inspection carried out on 9 August 2019

During a routine inspection

About the service:

This service provided care and support to 15 people living in eight ‘supported living’ settings, so that they can live as independently as possible. People ranged from younger adults to older people living with a learning disability and associated conditions, such as autistic spectrum disorders.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People’s experience of using this service

People and their relatives told us the staff, management and leadership of the provider were caring, approachable and professional, which promoted a high-quality standard of care. There was a positive culture within the service, which focussed on supporting people to explore their potential and celebrate their achievements.

The registered manager played an active role in the day to day care and support people received. They had systems in place to monitor the quality and safety of the service and worked with other stakeholders to optimise the effectiveness of care.

People were supported to live full and active lives and given choices and control about how their care was delivered. People and relatives told us they were fully involved in decisions about their care and that any complaints or feedback would be listened to by the provider.

People received personalised care which promoted their health and wellbeing. People were supported appropriately with their health, behaviour, safety and wellbeing and were encouraged to be as independent as possible.

People felt safe receiving care from staff and were treated with dignity and respect. Staff understood people’s needs and received training and ongoing support in their role.

There were enough numbers of staff in place, who had been subject to appropriate recruitment checks.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The service was rated good at our last inspection (published 23 February 2017)

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection carried out on 31 January 2017

During a routine inspection

This inspection took place on 31 January 2017 and was announced.

Purley Park Trust (DCA) offers a supported living service to people with learning difficulties which impact on their ability to live independently. The service assists people to live in their own homes with their own tenancies. It aims to support and encourage people to become as independent as possible, with only as much intervention from care staff as is necessary. The service, currently, supports 11 people in six premises. Homes accommodate from one to three people.

The service is required to have a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. There is a registered manager running the service.

The service understood how to keep people, staff and others safe. People were protected by staff who had received the appropriate training and knew how to recognise and deal with any form of abuse or risk of harm. Staff had been recruited as safely as possible and were suitable to provide people with safe care. People were supported, by trained staff, to take their medicines safely, if necessary. All significant risks were identified and managed to keep people and staff as safe as possible.

People’s rights were protected by staff who understood the Mental Capacity Act (2005). The Mental Capacity Act 2005 legislation provides a legal framework that sets out how to act to support people who do not have capacity to make a specific decision. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible, the policies and systems in the service supported this practice.

People were provided with highly person centred care. Individual’s specific needs were met by a well-trained, committed staff team who supported people to maintain and gain as much independence as possible. Staff made sure people’s confidence was built and they felt involved and valued. People’s diversity was recognised and they were treated with respect and dignity at all times.

People were supported to be part of the community and experience a wide range of activities, including being supported to obtain and attend work placements.

The service was effectively managed by a registered manager and management team who were described as approachable, open and supportive. They continually monitored and assessed the quality of care they offered. Any shortfalls or improvements needed were identified and acted upon.