We carried out an announced comprehensive inspection at Farrier House Surgery on 13 June 2017. The overall rating for the practice was good. The practice was found to be requires improvement in providing a caring service and in providing effective services for the population group of working age people (including those recently retired and students). The full comprehensive report on the September 2017 inspection can be found by selecting the ‘all reports’ link for Farrier House Surgery on our website at www.cqc.org.uk.
This inspection was an announced desk top review carried out on 31July 2018 to confirm that the practice had carried out their plan to make the improvements that we identified in our previous inspection in June 2017. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.
Overall the practice is now rated as good.
Our key findings were as follows:
- The practice had continued the work already in progress to identify more patients who were carers and provide appropriate support.
- Action taken to address patient feedback had continued to be monitored and reviewed.
- Monitoring had continued to be carried out in areas of Quality Outcome Framework (QOF) where results were lower than average to identify areas for improvements. Action had been taken to ensure coding was accurate and that patient registers were correct so that patients were monitored on a regular basis.
- Patients continued to be encouraged to take part in national screening programmes for breast and bowel cancer.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice