- Dentist
Wigston House Dental Practice
Assessment report published 9 June 2026
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 20 May 2026.
We found the practice had met regulations.
The practice had systems to identify and manage risks.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Wigston House Dental Practice is in Leicestershire and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 5 treatment rooms. At the time of our inspection, there was a total of 9 staff, of which there were 5 dentists (including a foundation dentist and implantologist), 3 dental nurses (including 2 trainee dental nurses) and the practice manager.
People's experience of this service
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 6 patients. On the day of our inspection, we saw patient feedback from a further 3 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included, “I have been attending this practice for many years and found the quality of care excellent. The practice principal has always put me at ease and taken the effort to explain the treatment that I am receiving. The staff, reception and nursing, are also excellent. I would have no hesitation in recommending the practice to others.”
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
Patients were supported to maintain their oral health and were provided with appropriate information and resources. Comments included, “This practice gives excellent service and treatment. Such care is given to the patients. I have family and friends who use Wigston House and they all say the same. I have used Wigston House for 40 years and have been completely happy with my treatment. They are always ready to listen and give advice, especially with preventative care.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.