Updated 17 March 2020
We undertook a follow up desk-based inspection of VDental Smile Studio on 20 February 2020. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector.
We undertook a comprehensive inspection of VDental Smile Studio on 25 November 2019 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe and well led care and was in breach of Regulation 12, safe care and treatment, Regulation 17, good governance and Regulation 19, fit and proper persons employed, of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for VDental Smile Studio on our website www.cqc.org.uk.
As part of this inspection we asked:
• Is it safe?
• Is it well-led?
When one or more of the five questions are not met we require the service to make improvements and send us an action plan (requirement notice only). We then inspect again after a reasonable interval, focusing on the area(s) where improvement was required.
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 25 November 2019.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 25 November 2019.
Background
VDental Smile Studio is in Eastway in the London borough of Hackney and provides private dental care and treatment for adults and children.
There is level access to the practice for people who use wheelchairs and those with pushchairs. Car parking spaces are available near the practice for a fee.
The dental team includes a principal dentist, four specialist associate dentists (oral surgeon, endodontist, periodontist and a prosthodontist), one dental nurse and a practice manager. The practice has two treatment rooms.
The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
During the desk-based follow up inspection we looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
9.00am – 5.30pm Monday to Thursdays
9.00am – 3.00pm Fridays
9.00am – 1.00pm Saturdays
Our key findings were:
- Staff knew how to deal with emergencies. The staff team had completed medical emergencies and basic life support training.
- The provider had systems to help them manage risk to patients and staff.
- The provider had staff recruitment procedures which reflected current legislation.
- The provider had information governance arrangements.