20 September 2013
During a routine inspection
Staff told us their training needs were met and they were encouraged to discuss any areas for potential improvements. They told us the practice had meetings to make sure that staff were aware of any new guidance and to maintain standards in the practice.
We observed during the inspection, that appropriate arrangements were in place to prevent the spread of infection. Staff spoken with were aware of the potential risks of the spread of infection and were able to explain what measures they took to reduce these risks.
Checks (audits) showed the provider had checked the quality of the service in order to protect people who used the service.