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Inspection Summary


Overall summary & rating

Good

Updated 19 March 2021

Broadacres Care Home provides residential care for up to 28 older people some living with a sensory impairment of physical disability. At the time of our inspection, 23 people lived in the home. The home provides en-suite facilities, spacious communal areas and extensive gardens.

We found the following examples of good practice.

¿ The service had provided each person who used the service with a laminated sheet that contained the photographs of all the staff. Staff could identify themselves using this prop when wearing personal protective equipment (PPE) such as masks and visors offering reassurance to the people they supported.

¿ The service was exceptionally clean throughout. Each area was deep cleaned on a regular basis and the provider had employed additional housekeeping staff to ensure the home remained clean and hygienic.

¿ The service had installed a heated visitor pod in the garden which enabled those people that used the service to continue to engage with their loved ones. The pod was deep cleaned and sanitised between each visit and could be booked in advance via a booking system. Other methods of communication were also supported such as window visits and virtual calls.

¿ An air ventilation system was in place throughout the home which helped mitigate the risk of COVID-19. Government and infection prevention and control guidance was adhered to which further mitigated the risk. For example, the service had installed a portable sink in the foyer of the home which meant hand washing was available prior to entering the service.

¿ Staff had received training in infection prevention and control, COVID-19 and use of PPE and they demonstrated good knowledge in these subjects.We saw that staff socially distanced, wore appropriate PPE and wore unforms that allowed them to be bare below the elbows which allowed for robust hand washing.

¿ The service had not experienced an outbreak of COVID-19, however people newly admitted into the home had to isolate for 14 days as per government guidance. The service further mitigated the risk of COVID-19 by ensuring people in isolation only received care from a small and dedicated care team who completed all tasks. This reduced the amount of people entering people’s rooms and therefore the risk of contracting COVID-19 or any other infectious disease.

Inspection areas

Safe

Good

Updated 19 March 2021

Further information is in the detailed findings below.

Effective

Good

Updated 19 March 2021

Caring

Good

Updated 19 March 2021

Responsive

Outstanding

Updated 19 March 2021

Well-led

Good

Updated 19 March 2021