During an assessment under our new approach
We carried out this announced on-site inspection on 17 September 2025.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Gentle Dental Care is in Feltham, in the London Borough of Hounslow and provides predominately NHS dental care and treatment for adults and children. A very small proportion of dental treatment is provided on a private basis.
There was step-free access to the practice and car parking spaces available near the practice.
The practice had 3 treatment rooms. At the time of our inspection, there was a total of 8 staff, of which there were the principal dentist (who had a special interest in paediatric dentistry), 2 associate dentists, 2 dental nurses, 2 receptionists (of which 1 was also a qualified dental nurse and the other a trainee dental nurse), and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 1 dental nurse, 1 receptionist and the practice manager.