The Care Quality Commission
  • Dentist
  • Dentist

Ollie and Darsh Also known as Ollie and Darsh Ltd

11 Dale Street, Lower Ground Floor, Liverpool, Merseyside, L2 2SH (0151) 236 6578

Provided and run by:
Ollie & Darsh

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 30 July 2025.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles. Recruitment procedures reflected current legislation, however they weren’t always followed.

There was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

The practice is in Liverpool City Centre and provides private dental care and treatment for adults and children.

Due to the nature of the building, the practice was not wheelchair accessible. However, the practice had 3 ground floor surgeries.

The practice had 6 treatment rooms. The total number of staff was 19. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 2 dental nurses, 2 receptionists and the practice manager.

1 May 2013

During a routine inspection

We spoke with people who used the service. They told us they had been very satisfied with the treatment they had received. They told us the dentist explained different treatment options that were available and what the treatment entailed.

People told us the service had been professional, reliable and friendly and that they felt the dentists, clinical assistants (dental nurses) and therapists were skilled. They told us that they had always been made welcome and were reassured by all of the staff at the surgery. People told us they had signed documentation to give their consent to treatment and that staff checked peoples' medical histories and medication on a regular basis.

One person told us, 'If you want to put a smile back on your face, come to Ollie and Darsh'.

People told us they found the surgery to be clean and hygienic and that staff had high standards of cleanliness and infection control. When we looked around the practice we saw evidence that the premises were kept clean. We also saw evidence of effective infection control systems in place and good practice being followed.

When we looked at staff records we saw evidence that the dentists, clinical assistants and therapists had been professionally trained to the level their positions required. We also saw that they had completed training in other appropriate courses.

We saw evidence that there was a quality assurance system in place that informed the future performance of the service.