The Care Quality Commission
  • Dentist
  • Dentist

Archived: The Parade Orthodontic Practice

13 The Parade, Pagham, Bognor Regis, West Sussex, PO21 4TW (01243) 266548

Provided and run by:
Mr. Gunter Flatischler

All Inspections

14 January 2014

During a routine inspection

We spoke with six patients during our inspection visit. All of the patients we spoke with were complimentary about the care that they received at The Parade Orthodontic Practice. Patients told us that they were involved in decisions that were made about their care. They said that they understood the choices available to them because the dentist at the practice took time to explain treatments to them.

One patient said, "I am happy with my care, the dentist always explains everything to me". Another patient said, "They have always treated me well, they are always nice".

We found that the practice provided clear information for patients to make informed choices

about their care. We found that the practice had clear procedures to ensure that patient's

safety and welfare were protected.

We found that the practice took infection control seriously. We also found that staff had been trained to identify signs of abuse and understood the procedures to follow where they suspected abuse may have occurred.

We found that the practice did not have adequate procedures in place to monitor and ensure that the quality of the service that patients were receiving was of a good standard.