The Care Quality Commission
  • Dentist
  • Dentist

Archived: The Brace Place Kidlington

Suite F, The Kidlington Centre, High Street, Kidlington, Oxford, Oxfordshire, OX5 2DL (01865) 370375

Provided and run by:
Mr Mark Northwood

Important: This service is now registered at a different address - see new profile

All Inspections

30 July 2013

During a routine inspection

On the day of our visit to The Brace Place, Kidlington we met with the practice manager and briefly with the registered manager, orthodontist. We did not want to delay or affect patient treatment by taking the orthodontist away from their surgery. We spoke with six young patients and five of their parents. We also spoke with four members of the practice staff.

All of the patients we spoke with were very happy with the orthodontic treatment they received. One patient told us "I'm quite excited. My teeth were a mess before". Another patient said "It's nice because they speak to me not my mum".

Patients we spoke with told us the practice was always clean and tidy. The practice operated processes, and followed procedures, that minimised the risk and spread of infection because current guidelines were followed.

Staff told us they were supported to carry out their roles. A member of staff we spoke with said "Support is excellent. I do like my job it is very rewarding". We saw that staff received training specific to their job.

The practice had systems in place to seek and act on patient feedback and carried out audits to monitor clinical quality. Risk assessments were annually reviewed and updated.