6 February 2013
During a routine inspection
Patients told us the staff were friendly and accommodating. They told us treated them with respect and dignity as well as maintaining their privacy. Consultations took place within private surgeries where privacy and confidentiality were ensured.
Patients were able to provide feedback about their experience and they were encouraged to make suggestions for the better running of the practice. They told us the staff were extremely helpful in explaining the treatment as well as the costs.
Patient information was freely available. Records were appropriately and securely stored