• Dentist
  • Dentist

Archived: GBDS

82 Berners Street, Ipswich, Suffolk, IP1 3LU (01473) 257414

Provided and run by:
Dr. George Bureau

Important: This service is now registered at a different address - see new profile

All Inspections

12 December 2012

During an inspection looking at part of the service

When we visited to carry out our follow up inspection we did not meet any of the people who used the service. However, the provider had forwarded to us a letter they had received since our last inspection. The letter was from a person who had received treatment at the practice. They had written saying they were 'delighted' with the work that had been carried out which they felt had, 'been of the highest quality ' I just wish that I had come years ago.'

We were shown the work undertaken by the service to ensure they safeguarded people who used the service from abuse. This included a check to ensure staff were allowed to work with children and vulnerable adults. Staff were provided with information to read and discuss, at a meeting, about the protection of children and vulnerable adults. This meant that staff would know what action to take and who to contact if they were concerned over a person's welfare.

We saw that further improvements had been made to the area where staff cleaned and sterilised dental equipment to protect the people by minimising the risk of cross-contamination.

24 January 2012

During a routine inspection

During our review we spoke with four people who used the service. They had all been attending GBDS for several years and were happy with the treatment they received. One person told us they were 'confident' with their dentist and that treatment was always explained to them. Another said they like that staff telephoned the day before an appointment as a reminder. They all said they thought the practice was welcoming and friendly. One person said the surgery was 'really good' when they had needed to seek emergency treatment.