The Care Quality Commission

Archived: High Street Dental Care

137 High Street, Slough, Berkshire, SL1 1DN 0844 576 9366

Provided and run by:
Dr. Jaswinder Singh Dhariwal

Important: The provider of this service changed. See new profile

All Inspections

31 July 2013

During a routine inspection

We spoke with five people who had appointments on the day of our visit. They included two mothers with children who also received treatment. The children we saw or spoke with had received certificates and a sticker. Their mothers told us their children had been put at ease and had a positive experience. This meant they would be more confident about visiting a dentist in the future to protect their dental health. Each of the people we spoke with were satisfied with the standard of dental care and treatment they experienced at High Street Dental Care. People said they had never experienced any problems or delays in making appointments to suit them.

We found there were appropriate infection control policies and procedures in place and being followed by staff. This meant people were protected from the risks associated with a preventable acquired infection.

We spoke with staff. They confirmed they had regular supervision and an annual appraisal. They told us the practice management had an 'open door' policy and were able to be approached informally with any concerns or queries. This meant staff had access to both formal and informal support and guidance.

When we spoke with people who had used the service, they told us they had not had any cause to complain. They told us they would raise any concerns directly with the dentist or practice manager. We saw the practice complaints policy was clearly displayed in the reception area.