1 May 2013
During a routine inspection
Staff were aware of their roles and responsibilities with regards to protecting people from abuse or the risk of abuse. They were able to provide us with a range of potential signs of abuse and knew how to react to these should the situation arise.
There were effective systems in place to reduce the risk and spread of infection.
We saw the provider sought the views of patients by asking them to complete a questionnaire. Responses from patients were always positive.