The Care Quality Commission
  • Dentist
  • Dentist

Central Ortho Tamworth

16 Ankerside Shopping Centre, George Street, Tamworth, Staffordshire, B79 7LQ (01827) 61349

Provided and run by:
Central Orthodontics

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 27 August 2025.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support and treatment when required.

The practice is in Tamworth, Staffordshire and provides NHS and private orthodontic care and treatment for adults and children.

There was no step-free access to the practice. Patients were referred to their sister practice in Birmingham if they required wheelchair access. Car parking spaces were available, including dedicated parking for disabled people, near the practice.

The practice had 2 treatment rooms. At the time of our inspection, there was a total of 7 staff, of which there were 2 orthodontists, 2 dental nurses, 1 orthodontic therapist, 1 receptionist and a practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection.

2 September 2013

During a routine inspection

Our visit was discussed and arranged with the practice in advance. This was to ensure that we had time to see and speak to staff working at the practice, as well as people registered with the practice. We spoke with one of the dentist's, the practice manager and three other staff working at practice, the receptionist and dental nurses.

During this inspection we spoke with three families who used the service. After our inspection visit, we spoke by telephone with six people who were registered with the practice and asked them about their experiences of the service. People who attended appointments at the time of our visit were mainly children and adolescents under the age of eighteen. Both parents and children felt that their treatments were fully explained to them. Their comments included, "They gave me very clear explanations of what my treatment involved'.

Staff received a range of training so that they had up to date knowledge and skills in order to treat people safely when they attended the practice.

People told us that the practice was clean and tidy and that they had no concerns about hygiene. We found that the provider had effective infection control procedures in place. This meant the risk of infection for people who used the service was minimised.

There were systems in place that ensured that people who used the service were asked their views about the service. This meant that the provider could use the information to make improvements.