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Inspection Summary


Overall summary & rating

Good

Updated 14 April 2021

Kingsley Court is a care home. The home is registered to accommodate up to 19 older people in one adapted building. Nursing care is not provided by staff in the home. This type of care is provided by the community nursing service. At the time of this inspection there were 12 people living in the home.

We found the following examples of good practice.

Staff were committed to keeping people safe. They had undertaken additional training and understood the importance of wearing appropriate PPE. There were sufficient stocks available including masks, gloves, aprons and hand sanitiser. Sanitisation and PPE stations were placed around the service and there were appropriate facilities to remove PPE safely.

Staff were wearing their PPE appropriately during our visit. The manager and senior team knew how to access local IPC resources (for example local health protection team or infection control leads) when they need advice and support.

People and staff were taking part in whole home testing. People were supported to make decisions about testing, for example staff considered the best time of day to approach people and how to communicate effectively with them.

Infection prevention and control audits took place and action plans were developed to follow up on any required actions. This ensured the acting manager had effective oversight of infection control measures.

Staff supported people and their relatives to understand the isolation processes and gave consideration as to how the service could help alleviate loneliness and distress during this time. This included talking to the person frequently and supporting telephone and video calls with friends and loved ones.

A booking system was introduced to support visitors. Visits were planned to avoid potential infection transmission with other visitors.

The manager and senior team had discussed contingency plans in the event of any outbreak of Covid-19 or other emergencies. They had been able to cohort staff when people had tested positive. This had reduced the risks associated with cross infection.

Inspection areas

Safe

Good

Updated 14 April 2021

Further information is in the detailed findings below.

Effective

Good

Updated 14 April 2021

Caring

Good

Updated 14 April 2021

Responsive

Good

Updated 14 April 2021

Well-led

Good

Updated 14 April 2021