24 January 2013
During a routine inspection
People said that they were very satisfied with the standard and quality of the support, care and treatment they had received. One person went on to tell us that this practice was, 'The best dentist we have been to.'
There were effective infection control and clinical waste management systems in place to protect people who used the service, the public and the environment respectively. One person who we spoke with told us that, 'Cleanliness is superb.'
People told us that they had confidence in the competency and skills of staff; this was because they felt staff had been recruited to a high standard.
Quality assurance systems were in place to ensure that people received safe dental care and treatment. People had opportunities to inform the practice about areas of good service and any areas that could be improved.