• Dentist
  • Dentist

The Maltings Dental Practice

Commercial Road, Grantham, Lincolnshire, NG31 6DE (01476) 563181

Provided and run by:
The Maltings Dental Practice

Latest inspection summary

On this page

Our current view of the service

Updated 28 August 2025

We carried out this announced on-site inspection on 25 November 2025.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

The Maltings Dental Practice is in Grantham, Lincolnshire and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, at the practice.

The practice had 12 treatment rooms. At the time of our inspection, there was a total of 53 staff, of which there were 20 dentists, 19 dental nurses, 2 dental therapists, 1 dental hygienist, 7 receptionists, 1 business manager, 1 clinical manager, 1 practice manager and a handy man. We gathered feedback and spoke to a range of staff during our inspection, including 5 dentists, 3 dental nurses, and all 3 managers.

The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.

People's experience of the service

Updated 28 August 2025

The provider carried out regular patient feedback surveys. We noted responses from 283 patients all of which provided a positive view of the dental team and care provided by the practice.

Patients commented positively about the standards of cleanliness.

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

Patients said when they were prescribed medicines, sufficient information was given.

Patients commented that they were supported to maintain their oral health and were provided with appropriate information and resources.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.