At this visit we found that the recruitment policy and procedure had been reviewed and updated. We found evidence to demonstrate that all the necessary checks had been carried out and documented in staff records.
We spoke with four people who used the service. One person told us "I would not change to another dentist." Another person said "I would not be coming here for this long if I did not like it. It is first class; here I can not complain." Another said "The treatment here is very good and I have no problems."
There were effective systems in place to reduce the risk and spread of infection. The provider used guidance from the Health Technical Memorandum (HTM) 01-05, Infection Prevention Society and its own Infection Control policy to inform infection control practice within the surgery.
The provider did not ensure all the appropriate checks were always undertaken before staff began work, as required by the regulation. We reviewed the files for four members of staff. We found that three files did not contain, a completed application form, proof of the person's right to work within the UK, copies of any training certificates or references which were required before employment commenced.