22 July 2013
During a routine inspection
People that we spoke with were very positive about the service they received from the surgery. We were told 'This is a very friendly practice, all my family comes here.' We were also told 'I have been at the surgery for a long time but I think this is the best dentist that's been here.'
People told us they felt respected by the dentist and their privacy and dignity was maintained. We were also told that the dentist involved them with decisions related to treatments.
We saw that the practice was clean and well maintained. People we spoke with were satisfied with the standard of cleanliness.
We saw that records of qualifications, criminal record checks and professional registrations were up to date.
The dental surgery had not received a complaint but they told us they would be recorded and action taken to resolve them.