26 March 2013
During a routine inspection
'I wouldn't like to have to find another dentist, I'd be lucky to find one as good as them'.
'They make me feel ok here, and I'm nervous about the dentist'.
'I couldn't fault with anyone here, they are all really lovely'.
During our visit we saw that the treatment rooms, decontamination room, waiting area and other communal areas were clean and tidy. We also saw that the instruments and equipment used at the practice were cleaned and decontaminated in line with current best practice guidance.
People who used the service were given clear information about the treatment they would receive and how much it would cost. There were suitable arrangements in place to deal with foreseeable emergencies and all staff had been provided with suitable training and support with which to undertake their roles and responsibilities.